Heba Ramzy is the Regional Director for Citizenship & Community affairs for Microsoft Middle East and Africa. Ramzy has worked with NGOs and international organizations in Egypt and the MEA region, mainly focusing on ICT 4 development. In recognition of her work, she received a number of national and international awards including an honorary award by Egypt’s First Lady, and Cable & Wireless Childnet International Award for excellence. Ramzy is an Eisenhower fellow. She holds an M.Sc. from London School of Economics in Analysis, Design and Management of Information Systems, and a BA in Business Administration from the American University in Cairo.